Frequently asked questions
How do I put them up?
Unfold the net, lay it over your bush, hedge or railing, smooth it out and plug it in. Most bushes take just a few minutes. On windy days, secure the corners with zip ties or garden clips.
Can they stay outside in rain and snow?
Yes. The lights and wiring are designed for outdoor use in rain and snow. Keep the plug and controller off the ground and out of standing water, and use an outdoor-rated outlet or extension cord.
What lighting modes are included?
Eight modes, switched with one button on the controller: Combination, In Waves, Sequential, Slow Glow, Chasing/Flash, Slow Fade, Twinkle/Flash and Steady On.
What kind of plug does it use?
A standard US two-prong plug that fits any regular household outlet.
Which color should I choose?
Warm White gives a cozy, classic golden glow. Cool White gives a crisp, icy look. Multicolor brings festive red, green, blue and yellow.
Do you offer bundle discounts?
Yes. Buy 2 sets and save 10%, or buy 3 or more and save 15%. The discount is applied automatically at checkout, and you can mix and match colors.
How long does shipping take?
Orders are processed within 1–3 business days. Standard delivery usually takes 7–15 business days, and you'll get a tracking number by email as soon as your order ships. Standard shipping is free on orders over $60.
How do I track my order?
Use the tracking number from your shipping confirmation email on our Track Order page.
Have another question?
We're happy to help. Send us a message on our Contact page.